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How We Protect Your Privacy on evo hoki

When you open an account with evo hoki, your personal information—from your login credentials to your DANA, OVO, GoPay and QRIS payment details—stays secure under our data protection…

Encrypted account accessSecure payment processingData retention clarity
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evo hoki How We Protect Your Privacy on evo hoki
DATA QUESTIONS

Privacy Requests and Support

If you want to know what personal information we hold about you, ask for a copy of your data, request a correction, or have concerns about how we handle your privacy, reach out to our support team. We respond to data requests and privacy inquiries within the timeframes set by local law. Contact us through the channels below—email is fastest for detailed requests.

Team online

Email Support

Send privacy questions and data requests to our support inbox. We respond within three business days with answers or next steps.

Live Chat

Open a chat session in your account dashboard and ask about your privacy settings or data handling. Available during business hours.

Account Settings

View your stored personal information, verify your email and phone number, and update payment details directly in your account profile.

HOW WE WORK

Data Security and Account Protection

Your account security is built into how evo hoki operates. We encrypt your login credentials and payment information so they're unreadable in transit and at rest.

Encryption

Your login, payment details and personal data are encrypted when transmitted and stored on our servers.

Payment Verification

Before we approve a withdrawal to your DANA, OVO, GoPay or QRIS account, we verify your identity and confirm the account holder matches your registration.

Cookie Usage

Cookies keep you logged in and help us understand how you navigate the lobby. You can manage cookie settings in your browser or account.

Data Retention

We keep your account data for as long as your account is active, plus a retention period required by law or to resolve disputes.

Third-Party Sharing

We don't sell your data. We share information only with payment processors to clear deposits and with legal authorities where required.

Privacy Requests

You can request a copy of your data, ask for corrections, or object to certain processing. Contact support with details of your request.

Privacy Policy Frequently Asked

We collect your name, email, phone number, date of birth, residential address and identity document details for verification. When you deposit via DANA, OVO, GoPay or QRIS, we also record your payment account identifier and transaction history. On your device, we place cookies to maintain your session and track how you use the lobby.

After you close your account, we retain your data for a legal retention period to handle any outstanding disputes, verify past withdrawals, and comply with anti-money-laundering rules. We then delete or anonymise your information unless local law requires us to keep it longer. You can ask our support team for the specific retention timeline.

Yes. Submit a data access request via email or live chat and we'll provide a copy of all personal information we hold about you, including your account details, deposit and withdrawal history, login records and any payment data. The request takes up to ten business days to process.

Only evo hoki staff who need the data to run your account, process withdrawals, or prevent fraud can access it. Payment processors handling DANA, OVO, GoPay and QRIS transactions also see transaction details. We don't share your data with advertisers or sell it to third parties unless required by Indonesian law.

Yes, we use cookies to keep you logged in and to understand how you navigate between tables, slots and sportsbook. You can delete cookies in your browser settings or opt out of certain non-essential cookies in your account preferences. Clearing cookies will log you out of your evo hoki session.

If we discover a breach affecting your personal information, we notify you by email and through your account as quickly as possible. We also report the incident to local authorities where required. We take steps to contain the breach, investigate how it happened and prevent future incidents.

Yes. You can request deletion of certain data or ask us to correct information that's inaccurate. Some data must be retained for legal and fraud-prevention reasons, so we may not delete everything. Email our support team with your request and we'll review it within ten business days and explain what we can do.

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